Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the SmartLearnIT website you agree to our Privacy Policy & Terms of use policy and the points below.

Cancellation & Refunds: Online Classroom Training

• The refund request will not be accepted if you have attended the online classroom training for more than 1 day’s session.
• Registration fee will not be refunded.
• Note: All refunds will be processed within 20 working days of receipt of the refund request.
• No refund will be provided on discounted courses.
• In the case of refund, taxes amount will not be refunded.

Course Rescheduling Policy

In case SmartLearnIT reschedules the training event, the options available to the delegate are:

• The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience on any date of scheduled training.
• The delegate, if wishes to, can send his/her replacement. However, this should be intimated to SmartLearnIT at least 3 days ahead of the event date.